At Agrisevak, we strive to ensure your satisfaction with every purchase. Our Return and Exchange Policy aims to provide you with a hassle-free experience. Please read the following policy carefully to understand your rights and responsibilities. Return Policy Overview: Once goods are delivered, we do not accept returns. However, if you receive a defective, expired, or mismatched product, we will happily exchange it for a replacement, free of charge. Please note that exchanges are subject to product availability in our stock. Exceptions and Rules: 1. All items for return or exchange must be unused and in their original condition, with all labels and packaging intact, and should not be broken or tampered with. 2. Exchanges are permitted only if your address is eligible for exchange as determined by our logistics team. 3. If your purchase included a free gift or offer, and you wish to return the item, the refund or deduction of the free item's MRP will be processed upon satisfactory receipt of all associated free gifts or offer items. 4. Perishable goods such as seeds and flowers cannot be returned if the packet is opened or damaged. 5. Products must be returned within 7 days from the date of delivery. To initiate a return, please contact customer care at +91-9907099989. 6. To complete your return, you must provide a receipt or proof of purchase. Self-Shipping Returns: If you choose to self-ship your returns, please ensure that the items are securely packed to prevent loss or damage during transit. We recommend using a reliable courier service for all self-shipped returns. Vendor Returns: Please do not send your purchase back to the vendor. Thank you for shopping with Agrisevak. If you have any questions or require assistance, please don't hesitate to contact us.